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Information on online dispute resolution pursuant to Art. 14 para 1 ODR-VO: The European Commission is providing a platform for the out-of-court online dispute settlement (OS platform), which is available at www.ec.europa.eu/consumers/odr. Our e-mail address is E-mail: firstname.lastname@example.org
Information on the consumption of of consignments according to § 36 VSBG:
We shall not participate in a dispute settlement procedure before a consumer compensation agency within the meaning of the Consumer Dispute Settlement Act and we are not obliged to do so.