Privacy Policy

Privacy Statement

Hilscher Gesellschaft für Systemautomation mbH collects, processes and uses your personal data solely to extent provided for by law. In the following you will find information on the nature and scope of data that we collect, the purpose of the collection and use thereof.

Controller:

Hilscher Gesellschaft für Systemautomation mbH
Rheinstrasse 15
65795 Hattersheim, Germany
Phone: +49 (0) 6190 9907-0 Fax: +49 (0) 6190 9907-50 E-mail: info@hilscher.com

You can reach the company data protection officer Patricia Körner using the aforementioned address or by sending an e-mail to privacy@hilscher.com.              .

1. Access data / server log files

If you use the website for purely informational reasons, that is, if you do not log in, register or otherwise transmit information to us, we do not collect any personal data, with the exception of data that your br /owser transmits to enable you to visit the website.

These are:

  • IP address
  • Date and time of the inquiry
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Amount of data transmitted each time
  • Website from which the request originates
  • Referrer URL (the site previously visited)
  • br /owser
  • Operating system and its interface
  • Language and software version of the br /owser
  • Provider

We use the data listed for the following purposes:

  • Ensuring that an interrupt-free connection to the website is established,
  • Ensuring ease of comfort of our website,
  • Rating system security and stability, and
  • For other administrative purposes.

The legal basis for the data processing is Art. 6 (1.1f) GDPR. Our legitimate interests are based on the aforementioned data collection purposes. Under no circumstances do we use the collected data for the purpose of drawing conclusions about you as a person.

2. Use of cookies

In addition, cookies will continue to be used on your computer during use of the website. Cookies are small text files that are stored in association with the br /owser you use on your hard disk and which cause certain information to flow to the location that sets the cookie (in this case, us). Cookies cannot run programs or deliver viruses to your computer. They are used to make the website more user-friendly and effective on the whole.

a) This website uses cookies as follows:

  • Transient cookies (temporary use)
  • Persistent cookies (for limited-time use)
  • Third-party cookies (from third parties)

b) Transient cookies are automatically deleted when you close the br /owser. Session cookies belong to this group in particular. These store what is known as a Session ID, using which various requests by your br /owser can be assigned to the shared session. This way, your computer can be recognized when you return to the website. This allows us to see which individual pages you have already visited on our website. Session cookies are automatically deleted when you close the br /owser.
c) Persistent cookies are automatically deleted after a predetermined duration, which can vary depending on the cookie (max. 7 days). You can delete these cookies anytime in the security settings of your br /owser.
d) You can configure your br /owser settings as you wish and, e.g., refuse the acceptance of third-party or all cookies. Please note, however, that you then may not be able to use all the functions of this website.
This stored information is stored separated from any other data indicated by us. In particular, the data of the cookie will not be linked with your other data.
In addition, we also store cookies to acquire statistical data on the use of our website and to evaluate such data for the purpose of optimizing our product for your.  The cookies allow us to automatically detect that you had already been here the next time you visit our website. The cookies are automatically deleted after a pre-defined amount of time.
The data processed with cookies are necessary for the purposes mentioned to maintain the prevailing legitimate interests and those of third parties according to Art. 6 (1.1f) GDPR.
Most br /owser accept cookies automatically. However, you can configure your br /owser so that no cookies are stored on your computer or so that a message always appears before a new cookie is stored. However, the consequence of completely deactivating cookies may be that are unable to use all functions of our website.

Please note that you can set your browser in such a way that you are informed about the setting of cookies and can decide individually about their acceptance or can exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Please note that if you do not accept cookies, the functionality of our website may be limited.

3. Contact form

If you choose to make use of the contact form provided, the information entered therein will be forwarded to us via e-mail by our service provider. We will store this information to process your inquiry and to have it available to respond to any additional questions.  You must supply us with a valid e-mail address so that we know who the sender of this message is and so we can respond to it. You may voluntarily supply additional information.
We process data for the purpose of getting in contact with you according to Art. 6 (1.1a) GDPR and on the basis of your consent that you give us voluntarily.
We use this data exclusively to respond to your request and, if your request relates to a customer relationship or if a customer relationship will evolve as a result, to process the contractual relationship, to render services or to deliver product. We do not share this data without your consent. The personal data collected for the use of the contact form are automatically deleted after having completed the request you submitted.

4. Portal

You can register at the Portal by providing personal data. If you choose to make use of the registration form provided, the information entered therein will be forwarded to us via email by our service provider. We will store this information to process your inquiry and to have it available to respond to any additional questions. The data will be processed for the purpose of contacting us in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntary consent.

The personal data processed for registration is indicated in the input mask used for registration. We use the so-called double-opt-in procedure for registration, i.e. your registration is only completed once you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. If your confirmation is not received within 24 hours, your registration will be automatically deleted from our database. The provision of the above-mentioned data is mandatory. You can provide all other information voluntarily by using our portal. If you use our portal, we store your data required for the fulfilment of the contract, including any information on the method of payment, until you finally delete your access. Furthermore, we store the voluntary data you provide for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all details in the protected customer area. The legal basis for this is additionally Art. 6 para. 1 lit. F GDPR.

We use the data exclusively to answer your inquiry and, should the inquiry relate to a customer relationship or arise from a customer relationship, for the handling of the contract, or the services or product delivery.

5. Use of social media: Social plugins

Twitter as standard plugin

Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter International Company, One Cumberland Place, Fenian Street

Dublin 2, D02 AX07 Ireland ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird". You can find an overview of the Twitter plugins and their appearance here: https://about.twitter.com/de/resources/buttons.

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has called up the corresponding page of our website, even if you do not have a profile on Twitter or are not currently logged in to Twitter. This information (including your IP address) is transmitted by your browser directly to a Twitter Inc. server in the USA and stored there.

If you are logged in to Twitter, Twitter can directly assign your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed there to your contacts.

The described data processing operations are carried out in accordance with Art. 6 (1) lit.f DSGVO on the basis of Twitter's legitimate interests in displaying personalised advertising to inform other users of the social network about your activities on our website and for the needs-based design of the Twitter service.

If you are a member of the Twitter social network and would like to limit the collection of data about our website and the merging of your user data with the data stored about you by the Twitter social network, you should log out of Twitter before visiting our website.

You can also object to the loading of the Twitter plugins and thus the data processing operations described above for the future using add-ons for your browser, e.g. the script blocker "NoScript" (https://noscript.net/).

For the purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and setting options for protecting your privacy, please refer to Twitter's data protection information: https://twitter.com/privacy

6. Requesting information on specific topics

(1) You may request a variety of information from different departments. This information is sent in part by postal mail and in part by e-mail. Some information is one-time information (such as relating to membership), other information is repetitive (such as information on trade shows and events).

Data are processed and used on the basis of your consent according to Art. 6 (1a) GDPR. You may revoke your consent at any time by sending an e-mail to privacy@hilscher.com , by fax to: +49 (0) 6190 9907-50 or by postal mail to the address listed in the imprint.

(2) The consent you gave is worded as follows:

Yes, I would like to receive information that I indicated by postal mail, by e-mail or by phone until such time that I revoke my consent, which I may do at any time. I hereby give my consent to allow Hilscher Gesellschaft für Systemautomation mbH to electronically collect, process and use may data for this purpose. I may revoke my consent at any time by sending an e-mail to privacy@hilscher.com , by fax to: +49 (0) 6190 9907-50 or by postal mail to the address listed in the imprint. My data are not shared with or even sold to third parties for advertising purposes.

7. Sharing data with third parties

We do not share your personal data with third parties other than for the purposes listed below.

(1) We only share your personal data with third parties if:

  • You have given your express consent according to Art. 6 (1.1a) GDPR;
  • The sharing of data according to Art. 6 (1.1f) GDPR is necessary for the establishment, exercising or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection that your data should not be shared;
  • In the event that there is a legal obligation to share the data according to Art. 6 (1.1c) GDPR, and
  • Doing so is legally permissible and required according to Art. 6 (1.1b) GDPR for processing our contractual relationships with you.


(2) Data transmission within the EU, into a Third Country or to an international organization

  • Transmission of data to third parties, our br /anch offices or distributors outside of Germany, but still within the EU shall only occur insofar as required to execute your order and/or is legally required, you have given us your consent or as a part of order data processing. br /anch offices and distributors shall be bound by relevant contracts and instructions.
  • Transmission of data to offices in countries outside of the EU / EEA (“Third Countries”), such as br /anch offices or distributors, shall only occur insofar as required to execute your orders and/or is legally required (such as for customs, tax-law or safety-related notification obligations), you have given us your consent or as a part of order data processing. If service providers are used in a Third Country, they must also be bound to written instructions by entering into agreements based  on standard EU contractual clauses so as to maintain the level of protection provided in Europe.

8. Your rights

You have the right:

  • Pursuant to Art. 7 (3) GDPR you may revoke the consent you had once given us at any time. The consequence of this is that in the future we will no longer be allowed to process data that was based on this consent;
  • To obtain information from us pursuant to Art. 15 GDPR on the personal data that we process. In particular, you may obtain information on the purposes of the processing, the categories of personal data concerned, the categories of recipient to whom the personal data have been or will be disclosed, the envisaged period for which the personal data will be stored, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data, the right to lodge a complaint, information as to their source of the personal data where such are not collected from us, the existence of automated decision-making, including profiling, and, at least in those cases, meaningful information as to their details;
  • Pursuant to Art. 16 GDPR to obtain from the controller without undue delay the rectification of inaccurate or completion of your personal data that we have stored;
  • Pursuant to Art. 17 GDPR, the right to obtain from us the erasure of personal data we have stored on you, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercising or defense of legal claims;
  • Pursuant to Art. 18 GDPR, to obtain from the controller restriction of processing your personal data where you contest the accuracy of the personal data, the processing is unlawful, yet you opposes the erasure thereof  and we no longer need the data, yet you require said data for the establishment, exercising or defense of legal claims, or you have objected to the processing of your data pursuant to Art. 21 GDPR;
  • Pursuant to Art. 20 GDPR, to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to transmit those data to another controller, and
  • Pursuant to Art. 77 GDPR the right to lodge a complaint with a supervisory authority. Generally, you may address the supervisory authority in your habitual residence, place of work or place of our company headquarters

9. Right to object

IF WE PROCESS YOUR PERSONAL DATA WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE AT ANY TIME ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING. YOU MAY EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

If you would like to exercise your right to object, it will suffice to send an e-mail to privacy@hilscher.com  
For any information on data collection, processing, use, rectification, blocking or erasure, as well as on the revoking of consent given or objection to a particular use of data or any other questions, please contact:

Hilscher Gesellschaft for Systemautomation mbH, Rheinstrasse 15, 65795 Hattersheim, Germany or by fax: +49 (0) 6190 9907-50 or e-mail privacy@hilscher.com

© 2021 Hilscher Gesellschaft für Systemautomation mbH